Spring is in the air …. and that means Spring Workshops are coming soon.
WOW Customer Service
What does today’s customer want and expect? How should we meet this need? Learn about the mindset of this generation’s consumers. Explore effective ways to interact with students through role play. Wrap up the experiences with a look at the serving line from the customer’s eyes.
These workshops are a great opportunity for members across the state to further their training in food and nutrition, as well as provide a forum for networking and peer enrichment. And … earn 2.5 CEU’s!
(Professional Standard Area: Communication and Marketing, 4000: 4130 - Empower school nutrition staff to provide excellent customer service.)
Presented by Carol H. Gilbert Consulting
When and Where?
March 20, 3-6pm: Cecil County THIS WORKSHOP HAS BEEN RESCHEDULED DUE TO INCLEMENT WEATHER
March 21, 3-6pm: Harford County THIS WORKSHOP HAS BEEN RESCHEDULED DUE TO INCLEMENT WEATHER
March 22, 3-6pm: Wicomico County
March 26, 3-6pm: Harford County
March 27, 3-6pm: Washington County
March 28, 3-6pm: Garrett County
April 10, 3-6pm: Prince George's County
April 11, 3-6pm: Carroll County
April 12, 3-6pm: Charles County
April 12, 3-6pm: Cecil County
Don't see a workshop site near you listed and are a chapter president and would like to host one? Contact MdSNA Education Chair, Karen Olsen, at 410.638.4078.